Case studies

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Each case study follows the same shape: the problem as it was described to us, what we did about it, and what was different afterwards. Counselling work is anonymised and shared only with consent.

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Leadership Development · Manufacturing

Leadership transformation for a mid-size manufacturing firm

Confidential — Manufacturing

A 12-week leadership programme for newly promoted supervisors.

Problem: Newly promoted supervisors were still working as technicians and avoiding performance conversations.
Solution: A 12-week blended programme: two workshop days, fortnightly practice labs and manager-led check-ins.
Result: Supervisor-led performance conversations became routine and attrition in the cohort's teams fell.

11% Voluntary attrition, from 18%

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